Terms & Conditions

Last Updated: August 7, 2026

Acceptance of Terms
Eligibility
Accounts
Products, Pricing, and Availability
Taxes
Orders — Acceptance, Errors, and Cancellation
Pre-Orders and Made-to-Order Items
Limited Editions and Drops
Payment
Shipping and Delivery
Returns and Refunds
Intellectual Property
User-Generated Content
Prohibited Conduct
Account Suspension and Termination
Third-Party Links and Services
Warranty Disclaimer
Limitation of Liability
Indemnification
Force Majeure
Governing Law and Jurisdiction
Dispute Resolution
Changes to These Terms
Entire Agreement
Severability
Contact

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of hunchhouse.com (the "Site") and any order you place through it. The Site is operated by IKM Digital For Creative Technology Solutions, trading as HUNCH ("HUNCH," "we," "us," "our"), a company registered in the State of Qatar under CR No. 242129.

By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Returns Policy, and Refund Policy, each of which is incorporated into these Terms by reference. If you do not agree to these Terms, do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on the Site. By placing an order, you represent that you meet this requirement and that you have the legal authority to enter into a binding contract. Orders placed on behalf of a minor must be placed and paid for by a parent or legal guardian.

3. Accounts

You may browse and purchase as a guest, or create an account. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at info@hunchhouse.com if you suspect unauthorized use of your account. We are not liable for any loss arising from your failure to safeguard your credentials.

You agree to provide accurate, current, and complete information when creating an account or placing an order, and to keep that information up to date — in particular your shipping address, since an inaccurate address is treated as described in Section 10 and our Shipping Policy.

4. Products, Pricing, and Availability

4.1 Descriptions. We describe products, including material, fit, edition status, and personalization options, as accurately as we can at the time of listing. Colours may appear slightly different on different screens. Where a product is not manufacturer-authentic (e.g. a tribute or fan edition), the listing states this explicitly.

4.2 Pricing. All prices are displayed in Qatari Riyal (QAR) unless otherwise stated, and are exclusive of any applicable taxes and shipping fees unless the listing says otherwise. We reserve the right to change prices at any time; the price that applies to your order is the price displayed at the moment you complete checkout.

4.3 Pricing errors. Despite our efforts, a product may occasionally be listed at an incorrect price due to a technical error, data entry mistake, or an error from a pricing source we rely on. If we discover a pricing error on an order you've placed, we will contact you before processing the order further, and you will have the option to confirm the order at the correct price or cancel it for a full refund. We are not obligated to honour an order placed at an incorrect price, even after order confirmation has been sent, if the price was clearly and materially mistaken (for example, a QAR 100 item listed at QAR 1).

4.4 Stock availability. Displaying a product on the Site does not guarantee its availability. In the rare case an item sells out between the moment you add it to your bag and the moment your payment is confirmed, we will notify you and refund that item in full.

5. Taxes

You are responsible for any taxes, duties, or customs charges applicable to your order under the laws of the jurisdiction where the order is delivered. Where a tax is required to be collected by us at checkout under Qatari law, it will be shown as a separate line item before you pay. For international orders (once available), any import duty or customs clearance fee assessed on arrival is the customer's responsibility unless the listing states otherwise.

6. Orders — Acceptance, Errors, and Cancellation

6.1 Order acceptance. Your order is an offer to purchase. Receiving an order confirmation email does not by itself constitute our acceptance of that offer — it confirms we've received it. A contract of sale is formed when we confirm the order has entered fulfilment (typically reflected by a status change to "processing" or "fulfilled"). We reserve the right to refuse or cancel any order, including after payment has been taken, for reasons including but not limited to: suspected fraud, a pricing or listing error, unavailability of stock, or a violation of these Terms. Where we cancel an order for any of these reasons, you will receive a full refund of any amount already paid for that order.

6.2 Order cancellation by you. You may request cancellation of an order at no charge at any time before it has shipped. Once an order has shipped, it can no longer be cancelled and instead falls under our Returns Policy. Made-to-order and personalized items cannot be cancelled once production has begun — see Section 7.

6.3 Errors on our part. If we make an error in your order — the wrong item, wrong size, or a defective product — notify us at info@hunchhouse.com with your order number and, where possible, photographs. We will correct the error at no cost to you, including covering return shipping, in accordance with our Returns and Refund Policies.

7. Pre-Orders and Made-to-Order Items

Products marked "pre-order" are not yet in physical stock at the time of sale; the listing will show an estimated shipping window, which is an estimate, not a guaranteed date. Products marked "made-to-order" or "personalized" (including name/number printing) are produced specifically for your order after purchase.

Because production begins promptly after payment, made-to-order and personalized items cannot be cancelled, modified, or returned for change of mind once production has started, except where the item arrives defective or materially different from its description. This exclusion is also set out in our Returns Policy.

8. Limited Editions and Drops

Limited-run and drop releases are sold on a first-come, first-served basis at the quantities stated (or implied) at listing. We do not guarantee restocks of limited editions, and we make no representation about the future resale value of any product. Purchasing a limited-edition item does not entitle you to any future allocation, priority access, or restock notification beyond what is explicitly offered at the time of that specific drop.

9. Payment

Payment is collected in full at the time of order. We accept payment via Tap Payments and the payment methods it supports, including Apple Pay, Google Pay, Visa, Mastercard, and NAPS, along with any other method displayed at checkout. All payments are processed by PCI DSS–compliant third-party payment processors; HUNCH does not receive, process, or store your full card number, CVV, or equivalent payment credentials. See our Privacy Policy and Compliance pages for detail on payment security.

You represent that any payment method you use belongs to you or that you are authorized to use it. We reserve the right to cancel an order and pursue any available remedy where a payment is disputed, reversed, or found to be fraudulent.

10. Shipping and Delivery

Shipping is governed by our Shipping Policy, which covers delivery timelines, risk transfer, and procedures for lost or failed deliveries. In summary: you are responsible for providing an accurate shipping address, delivery timelines are estimates, and risk of loss or damage transfers to you upon delivery to the address provided.

11. Returns and Refunds

Returns and refunds are governed by our Returns Policy and Refund Policy, both incorporated into these Terms by reference.

12. Intellectual Property

12.1 Ownership. The Site, including its design, layout, graphics, product photography, text, logos, and the HUNCH name and marks, is owned by or licensed to IKM Digital For Creative Technology Solutions and is protected by Qatari and international copyright, trademark, and other intellectual property laws.

12.2 Limited licence to you. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your personal, non-commercial use — to browse, evaluate, and purchase products. No other use is permitted without our prior written consent.

12.3 Restrictions. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Site, or use any HUNCH trademark, logo, or trade dress, without our express written permission. This includes scraping product data, reproducing product photography for resale listings elsewhere, and any use that implies an affiliation with HUNCH that does not exist.

12.4 Third-party marks. Club crests, national federation marks, league logos, and manufacturer trademarks that may appear on products sold through the Site belong to their respective owners. Their presence on a product does not imply that HUNCH is affiliated with, sponsored by, or endorsed by those rights holders, except where a product listing states otherwise for a genuine licensed collaboration.

13. User-Generated Content

If we invite you to submit content — reviews, photos of you wearing a HUNCH product, social media tags, or similar — you retain ownership of what you submit, but you grant HUNCH a worldwide, royalty-free, non-exclusive licence to use, reproduce, adapt, and display that content across our Site and marketing channels, for the purpose of promoting HUNCH, for as long as reasonably necessary for that purpose. You confirm that anything you submit is your own work, does not infringe any third party's rights, and does not contain unlawful, defamatory, or offensive material. We may remove any user-generated content at our discretion.

14. Prohibited Conduct

You agree not to: use the Site for any unlawful purpose; attempt to gain unauthorized access to our systems or another user's account; interfere with or disrupt the Site's operation (including via bots, scrapers, or denial-of-service attempts); place fraudulent orders or use a payment method you are not authorized to use; resell products purchased from HUNCH while falsely representing yourself as an authorized HUNCH retailer; or reverse-engineer, decompile, or attempt to extract the source code of the Site.

15. Account Suspension and Termination

We may suspend or terminate your account, and refuse any past, current, or future order, if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive conduct, or where required by law. Where practicable, we will notify you of the reason. Termination does not affect any right or obligation that arose before termination, including your right to receive an order already paid for and in fulfilment, or our right to pursue a remedy for conduct that occurred before termination.

16. Third-Party Links and Services

The Site may link to third-party websites or services (including payment processors and social platforms) that we do not control. We are not responsible for the content, privacy practices, or terms of any third-party site. Use of any third-party service linked from the Site is at your own risk and subject to that third party's own terms.

17. Warranty Disclaimer

Except as expressly stated in these Terms or required by mandatory Qatari consumer protection law, the Site and all products are provided "as is" and "as available," without warranty of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Nothing in this section limits any statutory right you hold as a consumer under Qatari law that cannot lawfully be excluded.

18. Limitation of Liability

To the fullest extent permitted by Qatari law, HUNCH's total liability to you arising out of or relating to your use of the Site or any order, whether in contract, tort, or otherwise, is limited to the amount you paid for the order giving rise to the claim. HUNCH is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, data, or goodwill, arising from your use of the Site or any product purchased through it. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory Qatari law, including liability for death, personal injury, or fraud caused by our negligence.

19. Indemnification

You agree to indemnify and hold HUNCH, its officers, employees, and affiliates harmless from any claim, liability, damage, or expense (including reasonable legal fees) arising from your violation of these Terms, your misuse of the Site, or your violation of any right of a third party.

20. Force Majeure

We are not liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from a cause beyond our reasonable control, including but not limited to natural disaster, extreme weather, war, civil unrest, government action, labour dispute, pandemic, courier or logistics network failure, or failure of a third-party payment processor. Where a force majeure event materially delays your order, we will notify you and, where the delay is extended, offer cancellation and a full refund for any portion of the order not yet shipped.

21. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of the State of Qatar, without regard to its conflict of law provisions.

22. Dispute Resolution

If you have a concern about an order or these Terms, contact us first at info@hunchhouse.com or info@hunchhouse.com — most issues are resolved faster this way than through formal proceedings. Where a dispute cannot be resolved informally, it is subject to the exclusive jurisdiction of the competent courts of the State of Qatar, without prejudice to any right you hold as a consumer to bring a claim before the competent Qatari consumer protection authority.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, our products, or applicable law. The version in effect at the time you place an order is the version that governs that order. Material changes will be reflected by an updated "Last Updated" date, and where a change significantly affects your rights, we will provide more prominent notice before it takes effect.

24. Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, Returns Policy, and Refund Policy, constitute the entire agreement between you and HUNCH regarding your use of the Site and any order, and supersede any prior agreement or understanding, written or oral, on that subject.

25. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

26. Contact

IKM Digital For Creative Technology Solutions, operating as HUNCH
Building 102, Street 220, Zone 15, Floor 2, Doha, State of Qatar
CR No. 242129
info@hunchhouse.com